COVID-19 Everything you need for smart and safe travel.

Cruise Refund

If your cruise booking has been impacted by COVID-19, please enter your confirmation number below to see the available options.

Please note that due to the current environment, not all bookings are ready to process. If your booking ID is not located on the form, please check back later and look out for an email with more information.

*Your booking number can be found on your cruise booking receipt or on the Booking Section of the My Account page.

If you have multiple cabins or bookings impacted by COVID-19, please make sure to complete the form and provide your refund preference for each Booking Number.

Updated 10.23.2020


Cruise Lines

AMA Waterways

American Queen Steamboat Company

Avalon Waterways

Azamara

Carnival Cruise Line

Celebrity Cruises

Costa Cruises

Crystal Cruises

Cunard Line

  • Cancelled sailings: Queen Mary 2 through April 18, 2021, Queen Victoria through May 16, 2021 and Queen Elizabeth through March 25, 2021
  • Flexible booking terms + future onboard credits
  • Future cruise credit or refund policy for canceled sailings has been emailed to affected customers

Disney Cruise Line

Emerald Waterways

  • Cancelled trips: all departures through October 31; Egypt, Israel & Jordan departures through December 31 and all departures featuring the 2020 Oberammergau Passion Play
  • Updated cancellation policy

Holland America Line

Linblad Expeditions

MSC Cruises

Norwegian Cruise Line

Oceania Cruises

  • All departures cancelled through October 31 and all Insignia departures through April 26
  • Future cruise credit or refund policy for canceled sailings has been emailed to affected customers.
  • Travelers Assurance Program

Paul Gauguin Cruises

Ponant

Princess Cruises

Regent Seven Seas Cruises

Royal Caribbean International

Scenic Luxury Cruises & Tours

Seabourn

Silversea Cruises

Star Clippers

  • Cancelled sailings: select departures through January 1, 2021
  • Future cruise credit or refund policy for canceled sailings has been emailed to affected customers.

Tauck River Cruses

U River Cruises (formerly known as U by Uniworld)

Uniworld River

Victory Cruise Lines

Viking

Windstar Cruises


Tours & Guided Vacations

Brendan Vacations

Collette

Contiki

Cosmos

Costsaver

G Adventures

Globus

Insight Vacations

Luxury Gold

Monograms

Trafalgar

Cruise Refund Terms

Cruise certificate will be reinstated within 90 days and will be valid for an additional 12 months. Certificate fees and additional restrictions may apply. Refunds will be processed within 90 days and will be credited to the original card used to complete booking.

If no action is taken by member within a 10 day timeframe to request refund, cruise will be cancelled and certificate reissued.