Cruise Refund

If your cruise booking has been impacted by COVID-19, please enter your confirmation number below to see the available options.

Please note that due to the current environment, not all bookings are ready to process. If your booking ID is not located on the form, please check back later and look out for an email with more information.

*Your booking number can be found on your cruise booking receipt or on the Booking Section of the My Account page.

If you have multiple cabins or bookings impacted by COVID-19, please make sure to complete the form and provide your refund preference for each Booking Number.

Updated 5.27.2020

Cruise Lines

AMA Waterways

American Queen Steamboat Company

Avalon Waterways


Carnival Cruise Line

Celebrity Cruises

Costa Cruises

Crystal Cruises

Cunard Line

Disney Cruise Line

Emerald Waterways

Holland America Line

Linblad Expeditions

MSC Cruises

Norwegian Cruise Line

Oceania Cruises

  • All departures cancelled through July 31
  • Future cruise credit or refund policy for canceled sailings has been emailed to affected customers.
  • Travelers Assurance Program

Paul Gauguin Cruises


Princess Cruises

Regent Seven Seas Cruises

Royal Caribbean International

Scenic Luxury Cruises & Tours


Silversea Cruises

Star Clippers

Tauck River Cruses

U River Cruises (formerly known as U by Uniworld)

Uniworld River

Victory Cruise Lines


Windstar Cruises

Tours & Guided Vacations

Brendan Vacations





G Adventures


Insight Vacations

Luxury Gold



Cruise Refund Terms

Cruise certificate will be reinstated within 90 days and will be valid for an additional 12 months. Certificate fees and additional restrictions may apply. Refunds will be processed within 90 days and will be credited to the original card used to complete booking.

If no action is taken by member within a 10 day timeframe to request refund, cruise will be cancelled and certificate reissued.